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Live chat Email us Service Code: 9941057314
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Search for Routes Car Rentals in Vancouver

After a bad start everything was good

Reviewed: Tue, May 28, 2019
About Routes: 7.3 /10
Had a long wait for pickup from airport Was offered a car that had a cracked windscreen and still to be cleaned I refused that car I enquired about another car on the lot was told it was unavailable. Eventually got another vehicle sitting on the same lot!!!
About QEEQ: 8.0 /10
Nissan Rogue image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

Benson Beaufort

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Apr 30, 2019
About Routes: 2.0 /10

S.RAINA

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Aug 28, 2019
“PATHETIC, RIDICULOUS, LONG WAIT for PICKUP, LONG WAIT for DROP-OFF, MISMANAGED rental agency”
About Routes: 3.0 /10
The car was pathetic and very old!! The ROUTES rental agency was over-booked and over-crowded and completely mis-managed. No person knows what he/she has to do and every person does every thing. People keep waiting and shouting but nothing happens. Very less staff to manage so many cars. If you are BC resident you have to deposit $1000 and God knows when they return it back and the credit card is on hold due to this, seriously ridiculous, unprofessional and unethical!!!
About QEEQ: 8.0 /10

M.H.

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
“Great van, Routes car rental should be avoided for more name brand.”
About Routes: 7.0 /10
Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.
About QEEQ: 10.0 /10
Seemed easy and smooth!

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jul 15, 2019
“Easy to book”
About Routes: 9.3 /10
Very good price
About QEEQ: 10.0 /10
Good

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Apr 22, 2019
“Smooth process, very satisfied.”
About Routes: 9.0 /10
The pick up van took over 30 minutes, as you will read in many reviews. If you are prepared, it's well worth the wait given their prices. The car I was shown had a windscreen crack and other damage, but they were happy to change it for a newer one straightaway. No other issues, prompt paperwork at return and no surprises.
About QEEQ: 10.0 /10

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