There was no queue at the time, and the staff was very attentive, explaining the procedures clearly.

The process went smoothly. I bought insurance in advance, and the store did not push for additional purchases. However, there were no snow tires or similar equipment. Be careful when driving in snowy areas like Banff. The car was in great condition, so it was safe to drive in the snow.

The store is easy to find and there weren't many people in line that day.

The service is quite standard and the attitude is friendly.

Returning the car is easy and doesn't take long to inspect.