Dislike: Available parking at the location is almost non existent. Had to circle location several times and finally parked in front of repair shop open doors
Like: Booked online and easy pick up Dislike: Available parking at the location is almost non existent. Had to circle location several times and finally parked in front of repair shop open doors
The Black staff member was very easygoing and hardly pushed for insurance, which was great. Hertz is much better than Swift. That company uses tricks and threats to make you buy insurance, refusing to proceed with the process and stalling until you demand to see the manager—it's all a pre-planned, ridiculous act.
“QEEQ cleared up a mix up at pick up and everything was good after that.”
About Hertz:9.0/10
Car was good. I only had a problem with Hertz as I had a late flight and called them directly as I am a member and asked if I could just go straight to my car. When I called and said I was a member, they asked for my membership number and then they proceeded to cancel my original reservation and rebook it and a much higher rate without telling me. Why? Who knows. This caused confusion at pick up to say the least. I took the car and decided to sort it out later. QEEQ took care of this for me after I called them and explained what had happened.
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Excellent
Dislike: Available parking at the location is almost non existent. Had to circle location several times and finally parked in front of repair shop open doors
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