It took a long time because the counter staff continued to ask for additional insurance.

Easy booking. And very helful information. (Please note that counter staff may sell you additional insurance )

On arrival the member of staff was pushy trying to sell full insurance package even though I presented him with my own full cover. His conduct changed when I replied no thank you to his offer as well as to his offer of upgrading size of vehicle. We explained we only had 4 cabin cases and NO other luggage but when I paid the required deposit his response was "Just so you know the car you've got wont be big enough so good luck with that"! As suspected, the vehicle we chose was more than big enough.

They collect another airport surcharge and tax further than state in booking confirmation.

first car picked up stickers expired before my rental was complete so had to go back and get another car. had to go back to counter. the next car was pretty beat up but served my needs.

Like: Quick easy and competitive pricing.
Dislike: Insurances were pushed 3 times when travel insurance documents covering were supplied.