Good service.

Very convenient

We booked a Dodge-type vehicle but got a Hyundai MPV instead. The car was equally spacious, accommodating 4 people and 5 suitcases. When we found out the trunk couldn't fit all the luggage, we folded down the third row, which created plenty of space. During the trip, there was a small incident where we missed booking an extra room for one night. We realized the trunk area was large enough for one person to sleep. Listening to the rain and train at night, I had a particularly good sleep. The car was new, only driven for 4000 miles, just past the break-in period, with strong power. No issues arose during the trip.

コンパクトカーの予約でしたが、大きめのセダンでした。体が小さいので、運転がしづらかったです。

大きな車を予約して小さな車が割り当てられるとクレームになりますが、その逆はいいと思ったのでしょうが、世の中には小柄な女性も多く、あえて小さめな車を希望していることもあります。コンパクトカーの予約ならせめて小さめのセダンくらいまでの割り当てにしておいて欲しいです。

Didn’t have a van so gave me a pickup or told me to drive to another location that might have a van at 11pm after a 12hr flight. Made our house move very difficult.