When I rented a car in Japan from another company, they explained traffic rules in detail and what to do in case of an accident, what type of fuel to use, etc. Here, they just kept pushing the insurance.

Queued for a long time, the car they gave me seemed biased by ethnicity. I got a Ford, smaller than what I reserved and not easy to handle. There was a Suburban parked in the lot but they wouldn't give it to a Chinese person. Do not use this company!

Simple, convenient, and orderly

Friendly, convenient, fast, highly recommended.

Initially, they miscalculated the price and charged me more than the actual amount. I noticed it after I received a notification while I was already driving. They said they would refund the difference when I return the car, but I also need to confirm with my bank in China.