The whole process was so smooth and the lady at the Goldcar desk on pick was really friendly and helpful. Thank you so much.

Quite pushy with the sell up insurance and clearly weren't happy with me refusing it. I had to point out quite a few damages that weren't on the original damage report. Two days after dropping the car back off they rang me to ask why I hadn't dropped it off yet, I told them when/where I dropped it off, they have emailed me with the end of hire report so guessing it was just an error but they haven't rang back to explain or apologise.

No complaints here, everything went smoothly.

Goldcar added extra 25 EUR for the airport fee even though I have bought all included voucher and they refused to read what was said in the voucher details, saying: "all have to pay that extra fee".

We were told we had to pay £50 in airport taxes but on closer inspection this was due to the car being a new diesel one - none of which we asked for. We have tried disputing this but the staff wouldn't give us a car without us paying it. We'll never use them again

An absolute joke, trying to sell their own insurance, scaring that without this insurance I won't be able to visit the majority of the places, which was false. Big queues as well. AVOID GOLDCAR!