Check-in staff pushes you to buy the insurance, which is very odd. and return vehicle car was very picky like he was going to buy the car!!!

Staff in office was rude. Goldcar took an extra £100 on pickup and only refunded £70. On drop off with no explanation of why. Terrible service and will never use again.

Upgraded to a Fiesta for 9euros. The car had a lot of small damage hope I don’t get blamed. Asked for car to be checked over as we knew it was as we got it but they weren’t bothered

It was good

On uplifting the vehicle it was found to be very under powered for the road conditions. Contact was made with Goldcar Alacanti who were very helpful in relation to changing the car. On attending the car hire at the airport we were provided with another vehicle that had dirty seats, scratches and body damage not highlighted on the approved documentation. The car required an activation code for the entertainment system, Goldcar were contacted regarding accessing the code and advised they would call back but never did. We were overall very disappointed with the after care service of Goldcar.

Like: Quick service and easy pick up
Dislike: I didn’t got the reserved car