The process was simple and quick, and the car was very new. However, the insurance terms in the contract were not clearly explained, and the car was not clean.

Maggiore at Catania tried to sell me insurance and refused they then tried to del me fuel option and I again refused. Despite this they charged me for the fuel option. The vehicle had pre-existing damage. They did not note damage to the front right rim being a scratch. When I returned the car the agent wiped only the front right rim and said I scratched it. I felt scammed and it has been a nightmare dealing with this

Easy Rent Cars has been a pleasure

The car was not a jeep compass enten thugh there was several at the Pick up spot. There was 5-6 damages, the first staff member had a lot of pictures of the damages. And when I returner the car, they wanted we to pay for One of those damages.....only because I had several pictures of the car from the Pick up date, I managed to get through the drop off circus!!

Charged 34 euro for 1 bar less to full tank.