There were a few people in line, but fortunately the process was quite fast, so it was my turn in about 20 minutes. The counter staff was professional, making the procedures simple.

Very satisfied

The car was fine. Agents very helpful and fast

Amazing experience. They were very helpful when I asked to extend the rental.

As a "Gold Star" member verything was smooth and easy

Booking platform was not easy. For a trip of 16 days I had to make 2 bookings, 1 for 4 days and 1 for 12 days for the same car (group) for a continuous 16 days. Hopeless!

Dislike: Had difficulty refilling vehicle; No assistance with gas service. Initially, did not know how to use. Late arrival of email explaining from whom vehicle was to be collected. Was totally confusing when I arrived and enquired for EasyRentalCar and was told that no such company existed. Was assisted by Police Officer; no customer rep was present when vehicle was dropped off - early morning, but instructions were given on what was expected. Still in need of an official receipt.