Car was fine. My own fault, but the fuel policy was not clear enough. What started out as a very good value rental soon gets eroded with additional and unexpected fuel refill charges.

The mobile app can be difficult to navigate. Spent ages looking for a way to change currency. Would be good to default back to home currency instead of last used. Also would be good if fuel policy other than full to full was highlighted more prominently. Fuel policies can have a significant impact on overall cost.

The car was great, just what I needed it. But I had some charges with the company about the airport taxes which it was included in the hired deal.

Very easy to handle and work with them. The help line was fast and useful.

The whole process wasn't good. After I paid for your extra cover that meant nothing to the actual hirers and they wanted another 80 euros to cover again Plus a full tank on return. So your advertised price for car rental was not the price to pay all up. I didn't end up renting the car in the end and spent 9 hours in Jerez waiting for a bus.

Like: The car I ended up renting was a completely different car from the one I rented and so my price ended up more than double of what I payed through the website ... that said, I fell in love with Fiat 500 convertible.. I found parking everywhere I needed it. And I loved driving in the mountains with the roof of!!
Dislike: The massive attempt to make me buy more insurance and I felt pressured into upgrading to a different car.