It was great. As a five-star member, I got a brand new car! The staff at the counter were very polite.

Awful rental company. When we picked up the car, the fuel gauge was at 2/8. The staff even wrote down this amount in their records and told us to return it with the same fuel level. When returning the car, we specifically mentioned the fuel level to the staff, and they said it was okay. Now they want to charge us a high fee for not filling up the tank. Absolutely outrageous! Such companies should be boycotted! They try every possible way to extract money from customers, having no conscience at all!

It's simple, they just don't like to deal with Chinese people.

Picking up the car was very convenient

There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France