Everything went smoothly! Picking up and returning the car was very convenient! I suggest the company return the rental deposit as soon as possible!

Very good, processing speed was quick

I rented from Thrifty and waited in line for a bit. I'm not very good at English, but the staff wrote down key information for me, including the total insurance amount (required for those under 25), deposit fees, return time, etc. They didn't try to upsell additional services.

There is no Chinese service. Possibly due to the high demand for rentals during the New Year, the attitude of a few foreigners was terrible; they showed no expression and were very impatient when explaining issues. The car model I booked was unavailable, and I was given a very small car with a take-it-or-leave-it attitude.

It was a little tricky to find the pick up point as there were no signs in the airport however this wasn’t thrifty’s fault

It is such an easy platform to use