There wasn't much of a queue. We were unfamiliar with hybrid vehicles, but the staff provided patient and detailed explanations. The only downside was that the car's screen initially couldn't connect to the phone for mirroring, which made driving a bit inconvenient. Later, the car system automatically connected to the phone, and the trip went smoothly.

A large and well-regulated company. This time the car was diesel again, and I had to refill AdBlue along the way. However, the company reimbursed the cost in cash upon return.

Returning the car was difficult to find, we circled around several times since the navigation was inaccurate. Picking up the car was easy. We were convinced by the store to buy full insurance; the car rental was only 1800, but the insurance cost more than 4000. It's been over a month and the deposit hasn't been returned yet.

Although it took a bit of time to find the car rental company, the process was very quick and the staff were very nice and provided clear explanations.