Good

The rental company is Hertz. At the Rochester rental counter, only Hertz is available, and the cars are parked in the Hertz area. At the Buffalo rental counter, the two companies are next to each other, and their return locations are marked together.

Very good

Great experience dealing with Dollar. Would recommend

Easyrentals Always the best.

Vehicle was nice, but was dirty inside. Person at the counter when I picked up vehicle was slow and rude. Did not like being asked questions. Went to get car and a guy just said "pick any one from that row." One vehicle smelled like fermaldihide and another like an ashtray. Tried to fill vehicle with gas three times at three different gas stations and gas would not pump in due to some type of faulty gas tank nozzle entry. Barely made it back to rental area and no one was there to share the problem with. I have tried to call twice, but was put on hold for so long that I had to hang up. They will more than likely charge me an arm and a leg for gas. I also don't like their policy with the EZ Pass. For me, it would have been better to be charged for actual tolls and not a flat rate.