Cost was more than quoted. Unhappy and won’t use again

It's okay.

Overall, my experience with this rental company was good. The staff was enthusiastic. We had to switch cars in Salt Lake City because the vehicle's screen kept showing maintenance warnings. We went to the Salt Lake City airport, and the staff quickly decided to switch cars for us, resolving our worries. Of course, the company is a bit smaller compared to others, so the variety and mileage of cars are somewhat lacking. Nevertheless, I would still consider Dollar for future rentals.

Dollars phone didn’t work. Spent hours trying to contact them to change reservation

Although I booked I GMC Yukon or equivalent I received a GMC Terrain which I believe is a category lower than booked