Cost was more than quoted. Unhappy and won’t use again

Busiest of the rental car companies when we are arrived at center. Expedited me promptly with no delay. Smiled and professional throughout.

Love it. Haven’t found a flaw yet.

Very good

The car was relatively new, the staff was nice, very convenient.

First, they overcharged. When renting in New York, the staff added an extra $87.9 for insurance. Despite coordination, it didn't work out; I had to coordinate with the rental platform but still ended up paying. Currently waiting for the rental platform's coordination result. Second, the return location changed. The originally agreed return location was different when I returned the car, and I wasn't notified at pickup. Had to find the new location on my own.

Like: No problems with our rental, other than figuring out the fancy controls on this newish model Subaru. Felt like we got a good value, and the staff was efficient. Located offsite from the airport, but they sent someone to pick us up. I was glad I called a few days before and touched base with them. That's when they told me about their shuttle service.