The overall service was good. However, after returning the car, I wanted to check the detailed bill but couldn't reach the rental company. Nevertheless, the platform's after-sales service was very responsible and helped to resolve the issue.

Overall, it's fine. Italians might seem a bit reserved, but once you start a conversation, especially about soccer, they can get quite enthusiastic.

Very good, but Italians have a bit of a language barrier with English.

Bologna is busy, so be ready for long queue at the counter.

QEEQ is easy to use

1st of all the car I booked was BMW X5, what I got was VW Tiguan. no way they are similar. At the counter there were many customers for the 2 staff available at that time. they were good but we had to wait about an a hour to get the car. also I paid for full coverage insurance, yet they charged me again for CDW and Theft Waiver.

I think the word similar should state what are the similar cars to the mentioned one, so we are aware of what can be expected.