After return Hertz have said they have raised a damage incident for INTERNAL DRIVER AREA. I have no idea what this means as I can't get hold of them and they won't disclose details of any supposed damage. When I left the car, the driver area was intact, undamaged and fully functional. I don't think Hertz Perth Airport are particularly diligent as the renter before me had to swap out her vehicle as the vehicle they gave her had been vomitted in and she said she was dry retching from the stench.

The service was very convenient and efficient.

The service was decent, and the front desk staff was okay. However, the process for returning the car was a bit unclear, and I suggest improving it.

Too expensive

Offer discount

The car that i booked wasn’t available during pick up. I was offered a similar class of vehicle which worked out well. Pick up and return was very seamless. Explanations were straight to the point.

Booking through the app was easy. Just needed to pick the required vehicle type and price. Booking confirmation is fast as well. Just a suggestion, reminders on the booking could be sent to customers when close to the booking dates.