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Live chat Email us Service Code: 2683637122
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Reviewed: Mon, Apr 2, 2018
About Keddy by Europcar: 4.0 /10
The rental company strongly pushed other premium models and insurance. I mentioned I already had insurance and would not purchase more. After I declined, they switched the Mercedes to an Audi and claimed that without upgrading there would be no navigation (although the Audi did have navigation). I had seen the Mercedes model when I arrived, but the company insisted it was unavailable. The service experience was not good. Fortunately, the Audi A5 was in good condition, so I didn't pursue the matter further.

Relevant Reviews on Keddy by Europcar in United Kingdom

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Compact | Ford Focus or similar
Reviewed: Thu, Jun 30, 2022
“Excellent, stress-free car rental.”
About Keddy by Europcar: 9.0 /10
The whole process was very professional. There was no queue and Ammar (the agent who served me) was helpful, concise and professional. He mentioned a couple of upgrades but wasn't annoyingly pushy about them. I would highly recommend.
About QEEQ: 10.0 /10
I love booking through QEEQ. This was my third time and it's always been a smooth process with a better price than had I gone through a price comparison site or direct to the provider.

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Wed, Jul 24, 2019
About Keddy by Europcar: 8.3 /10
pick up took ages, maybe more staff could be on at peak time on a friday night?
About QEEQ: 9.0 /10
Really great

Glen

View more >
Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Mon, Jul 8, 2019
“Nice car for a cheap price”
About Keddy by Europcar: 10.0 /10
Only one staff member on. Had over an hour to wait for collection. No free coffee or upgrade offered. Staff polite and helpful. Not his fault.
About QEEQ: 10.0 /10

t.ford

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Medium SUV | Toyota RAV4 or similar
Reviewed: Thu, Jun 20, 2019
“Wasnt the make or model that i booked so a little disappointed.”
About Keddy by Europcar: 7.0 /10
Car wasnt what i wanted. Only similarity was that it was an suv. Really should be able to give you a choice if the one you want isn't available especially as i had booked over a week in advance. I rang up the first day to say that i would be late picking up the car. The phone was answered but no one spoke but you could hear them having a conversation so not good customer care really
About QEEQ: 7.0 /10

View more >
Economy | Opel Corsa 2 Doors or similar
Reviewed: Sun, Jun 9, 2019
“Car - excellent Service - terrible”
About Keddy by Europcar: 9.0 /10
After a long haul overnight flight I was horrified to find almost 20 people in front of me waiting to collect a car. The process took almost 1.5 hours. The staff were polite but there were just 3 people working and a wait of this length was extremely frustrating and totally unacceptable. Poor show and very unprofessional for an international company.

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