The staff was friendly. Our credit card had some issues, and the staff only charged us a symbolic $50, allowing us to drive the car without delaying our trip. This is commendable.

I rented a car from Dollar in the USA this time. The only issue was that the pickup location in Las Vegas was a bit hard to find, but everything else was very satisfactory. I originally booked a 5-seater Chevrolet SUV but was given a 7-seater full-size SUV instead, which only had 3000 miles on it and was in excellent condition. Changing the car in San Francisco was also very convenient. The car exchange was at LEVEL 2 at the airport, but the signs weren't very clear and caused a bit of delay. Overall, a 5-star experience! It was a very good car rental experience.

The overall experience was great. Only thing that I wished I could change was the vehicle I received. I’m 6’8 and was looking for a larger suv instead of the one I was assigned.

The booking platform is a breeze. I was not able to get my price lower though.

Sadly dissapointed in the followup service.

Like: We didn’t have a long wait to pick up or drop off
Dislike: That you charge for additional driver