EKAR ISTANBUL (EUROPEAN SIDE) Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Verne Cumberland

Turkey

Reviewed: Wed, Oct 17, 2018

About EKAR: 6.0 /10

Service attitude was good, but the car was given with an empty tank. They promised to refund the extra fuel I added in cash, but when I returned the car, they didn't mention it. I was in a rush to catch my flight and forgot to bring it up. There was no return point at the airport. I parked in the lot and agreed to pay the parking fee. They charged me 40 liras, but someone at the airport later said it should be 12 liras.

EKAR

Istanbul Airport(IST)

Istanbul

Turkey

1 days rental

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Bonnie Albert

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Dalaman

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Reviewed: Wed, Jun 10, 2020

About EKAR: 10.0 /10

Very satisfied

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Wayne Raymond

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Istanbul Airport(IST)

Istanbul

Turkey

Reviewed: Fri, Oct 5, 2018

About EKAR: 2.0 /10

Waited for an hour in the arrival hall, they asked for my credit card before I even got settled. I booked an automatic, but they gave me a manual and insisted I booked a manual. I've rented cars in the US over 20 times and this is the first time I've been charged a 50 lira cleaning fee for a dirty car. They held a 500 lira deposit, not a pre-authorization. Honestly, I didn't even plan to get it back. Remember, do not use this company, don’t skimp, and always buy full insurance. If big brands don’t differ much, don’t hesitate.