Overall good experience, but let's see how the deposit refund goes!

Satisfactory

The staff for pick up were very helpful and supportive. They helped me pick up right SUV vehicle considering my number of luggage. Car was well maintained, clean and spacious. Drop off was quick and smooth. No issues and staff was very helpful.

Qeeq. Com was very helpful and supportive for entire pick up process. They well informed about checklist for documents required, safety tips to check for car pick, and pick up location. Rates provided by then were very good. Even for drop off they gave all checklist which was very helpful.

Major problems with the uplift of our car.There was a crash on the Budget computer and after a 1.5 hour wait we eventually were given a hand written contract and our car.

Excellent value and service

Car type reservation was not available, thus the company was forced to honor with an upgrade. Personnel at counter was not quite amiable probably caused by a reservation not done directly thru the company website, they can not find the reservation nor understood where was the reservation at the printed papers showing it, after a while, they finally noticed it.