Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.

Munich branch is large and professional. Even though the car had a small issue, it was replaced and upgraded to a better model. Great service.

The staff were very patient and attentive, and the procedures were fairly simple (since it was our first overseas car rental). The car was in excellent condition, with only 2000 kilometers on it, and the navigation was very powerful. Very satisfied with the car rental experience.

The drive was smooth, completed paperwork at the counter, picked up the car at the parking lot, and there were staff available to answer questions about the car.