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Live chat Email us Service Code: 3726713268
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Terrible car returning experience

Reviewed: Sun, Jun 9, 2019
About Hertz: 8.0 /10
On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!
About QEEQ: 10.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on Hertz ROISSY CDG

Toby Ellen

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Reviewed: Tue, Aug 27, 2019
About Hertz: 10.0 /10
It was great. As a five-star member, I got a brand new car! The staff at the counter were very polite.
About QEEQ: 10.0 /10

Beverly Locke

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Reviewed: Sat, Jun 22, 2024
About Hertz: 10.0 /10
Very satisfied!
About QEEQ: 10.0 /10

Darcy Hill

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Reviewed: Wed, Aug 19, 2015
About Hertz: 8.0 /10
A very good company, but the wait time for picking up the car was too long. There was only one customer being served before me, and I waited for over 20 minutes. After completing the paperwork, I had to wait another 10 minutes at the parking garage. Previously, in the US, Hertz rental process was very quick. Is this a common issue in Europe? Nonetheless, the process was smooth, with no extra sales pitches.
About QEEQ: 10.0 /10

Eric Habakkuk

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Reviewed: Sun, Dec 27, 2015
About Hertz: 10.0 /10
Arrived at the counter around 6 AM to handle the paperwork and pick up the car. It was in Terminal 2, very easy to find. The staff at the counter were very friendly and quickly completed the procedures. Got the car right outside.
About QEEQ: 10.0 /10

Prince Thakur

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Mini Van | 5 2 or similar
Reviewed: Wed, Oct 16, 2019
“Good”
About Hertz: 7.0 /10
There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France
About QEEQ: 10.0 /10

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