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Live chat Email us Service Code: 4638745122
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Reviewed: Wed, May 23, 2018
About Europcar: 2.0 /10
Very bad. Due to rain, we were in a hurry to return the car, and the Europcar staff at Rome airport charged us a 100 Euro car wash fee. If the contract specified a washing standard, I would have followed it. If they really deduct this fee, I hope the rental agency will stand up for us!

Relevant Reviews on Europcar ROME FIUMICINO AIRPORT

Abner Timothy

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Reviewed: Mon, Dec 23, 2024
About Europcar: 10.0 /10
Overall service was satisfactory, but since the specified model was unavailable, an additional 10 euros per day was charged to upgrade to a Tesla.
About QEEQ: 10.0 /10

Peter Wallace

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Reviewed: Fri, Aug 2, 2024
About Europcar: 10.0 /10
Excellent service, but note that the international translation of the driver's license provided by QEEQ is not accepted for car pickup. You need a notarized version in English or Italian. In my case, I was allowed to rent because I have a foreign driver's license.
About QEEQ: 10.0 /10

Heloise Esther

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Reviewed: Thu, Sep 26, 2019
About Europcar: 2.0 /10
Terrible experience. They told me that the Zuzuche translation document they provided couldn't be used to pick up the car. If it can't be used, don't put it on the app! I called customer service and they said they would apply for a refund and asked me to place a new order, but the full amount was charged. This wasted over three hours of my time. Please don't waste travelers' time. Thank you. The cost was also higher than on the official website. The worst part of my 20-day trip was this Zuzuche experience.

Boyd Bruce

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Reviewed: Thu, Aug 1, 2019
About Europcar: 6.0 /10
They subtly pushed for insurance, but the car was downgraded. They gave us a Stelvio even though there was a Q5 in the garage.

Kim Chang Ho

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Small SUV | Volkswagen T-roc or similar
Reviewed: Thu, Sep 12, 2019
“Veramente favolosa la vettura e i personali che lavorano”
About Europcar: 9.7 /10
Sono stati gentilissimi già dall’accoglienza all’ufficio. È la disponibilità dei personali mi ha sorpreso, sono contento aver utilizzato europcar
About QEEQ: 10.0 /10
È un buon sito per poter trovare auto buono al prezzo easy very good
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