The first vehicle had a puncture in the tire. The replacement vehicle was in good condition, but a little dirty. The usb jack for my cell phone didn’t work so I couldn’t charge my phone in the car.

Normal

I booked a Dodge Avenger, but they said it wasn't available and gave me a Corolla instead. I understand that an exact match can't always be guaranteed, but grouping a Dodge Avenger with a 2.4L engine and a Toyota Corolla with a 1.8L engine into the same category doesn't seem logical. They offered an upgrade and insurance when I picked up the car, but I declined. The return process was very quick, and overall, the service was professional. There's a 7-Eleven convenience store to the north of the branch that provides fuel.

The counter staff were friendly and helpful.

Dislike: We were denied our rental because I am a US citizen. We had to cancel the easyrent a car booking and pay a higher fee directly to Budget.