It's all a trick. I booked a Grand Cherokee but got a Kia wagon at the store. They shamelessly claimed it was an upgrade. Being in a foreign country, we had no choice but to accept what they said. Do they really think customers can't tell the difference between a Grand Cherokee and a Kia wagon? I will never rent from this company again! This is how overseas car rentals trap you, and this rental agency is no different!

I had to wait 45 minutes for the shuttle service and then about 20 minutes at registration desk. The car was great. Dodge Durango R/T

Excellent

Terrible service. Due to a credit card machine issue on their end, we waited over an hour to have our rental processed. No apologies from staff. Terrible.

Car exceeded expectations, process was simple

Worked well on letting me know what's needed

The car was great. I got a Jeep Wrangler Sahara instead of the intermediate size car I requested. It was more expensive on gas but was very comfortable. The main issue I had with them is that I had to call my insurance to confirm that I was covered for rental cars even though I provided a copy of my pink insurance card.

Great place to book a car rental at a good price. The price protector saved me another few dollars on an already great price.