Was very pleased with the Payless counter person who did not try to add on extras that were not needed He was polite and quick with check in

Responded to questions with important information

Be prepared for extra hidden fees. They charged me $300.00 security deposit and were supposed to return it. Never did. Instead they told me that this much for that and this for that. A rental went from 75.00 to around 320.00. I specifically asked if I had to refill gas, I was told that I don't have to and they won't charge me. That didnt happen. Stay away from them. I was so dissipointed.

I believe I left a hat in the car and submitted a lost and found. The process of lost and found was a little complex.

Very good!

Very good!

Like: When I turned in the keys I was told I left my cell phone in the car, it was given back to me, I started to leave when I noticed I also left a special ball point pin as well. The worker handed to me, I think he was going to keep it. t