The overall service was quite good, but there were two issues during the return: 1. The address provided by you showed an error when searched on Google Maps; 2. Possibly because of my limited language skills, the navigation was too difficult, and I mistakenly thought the pickup location was the return point. Later, when handing over the keys, I showed the parking photo to the staff, who informed me that I had parked in the wrong place. After moving the car to the new location he provided, there was even a fender bender at the parking lot exit!

Unfortunately, I couldn't rent the Fiat 500

Efficiency is low and work is slow, waited a long time with only a few people in line. Seems like most French workers are like this. Their attitude is acceptable.

We already bought insurance from Zuzuche, but when we picked up the car at the French branch, they tried to sell us additional insurance. We didn't sign any contract, yet 10 minutes after picking up the car, they charged us over 250 euros. This company is a scam. Don't use Budget's cars in the future. Also, be aware of the store clerk named Simon; he's the one who tricked us.

l will not use Budget,when I asked to add me to the driver, they want charge double.and not pemmitted to change the driver's name, not permitted to change credit card

It's good