Overall satisfied, except the staff refused to help (or teach) how to install a baby seat, which was a bit frustrating. They said it’s explicitly not included, but spending over half an hour trying to figure it out ourselves in the parking lot was quite uncomfortable.

This is the only company so far that added insurance even after I declined it. I usually don't check carefully, and I've never had any unauthorized additions before, so I felt comfortable signing off. This time it was particularly annoying. Luckily, it was a short rental, and they only charged me an extra 50 CAD.

Very good service attitude

The location is right on the first floor of the Toronto airport terminal, very convenient. No extra sales push, just asked if I needed the super cover. Returning the car was a bit of a hassle due to the navigation issue. When we arrived, there were a few returns happening. They briefly checked the car and issued a receipt from a handheld device in no time.

Very good, right at the airport, affordable.