I had already purchased full insurance, but the staff still recommended an additional $7 per day insurance covering flat tires and lost keys, which I declined. A deposit of $400 was charged instead of the $200 I initially expected. Everything else was good, the car had over 50,000 kilometers but was in very new condition.

Good service. I don't speak English, but the front desk staff was very friendly. They used a bilingual (Chinese-English) contract on the computer for me to review patiently.

After customs and baggage claim, follow the signs out of the airport (though Alamo was not indicated). The car pickup was handled by a lady at the front desk, and it was done in twenty minutes. The car was nice.

Simple and fast procedures, good service.