They promoted full insurance, but didn't push further after I declined. The service was good.

Everything was perfect, no extra charges or upselling.

The service was inadequate. The car window was broken. I called and they said I could replace the car, but they made me go to two locations. When I got there, they said it couldn't be replaced and finally directed me to the airport location. The Chinese-speaking staff during the car replacement was nice, but the foreign staff had no expression and answered questions unenthusiastically.

Everything fine. Only the call center is a little problem. Called 4 times and asked me to call back due to unable to pull my contract. They are kind operators but seems not that familiar with the operations.

Very easy and will use it again.

Like: Great staff!
Dislike: Car was not so good with uphills and a little bad at shifting gears when accelerating