a bit disappointing

Spain

Reviewed: Fri, Jun 14, 2019

About Alamo: 2.0 /10

The start was good... nice not-too-pushy salesguy upselled better car for reasonable 12 euros/day. When I asked "is this final price?" he confirmed but later charged 12 eur+VAT/day instead. Nice tactic that is usually used in third-world countries. Shame on you. They were supposed to give car with full tank, but instead it was at 20%. They instructed me to return it with the same tank (I returned it with 30%) but then they still charged for fuel and 'refueling fee'. Luckily, after 2 weeks of fighting I got this refunded but to be honest they should have paid *me* for the extra fuel. Whatever. Also the car was not cleaned (it wasn't dirty, but it wasn't clean either). Anyway, I saw they were *trying* to offer good service, so it's not all bad.

Compact | Seat Leon or similar

7-day rental

Relevant Reviews on Alamo in Spain

Anonymous

Spain

6-day rental

Alamo

Madrid

Spain

Reviewed: Mon, Aug 17, 2026

About Alamo: 10.0 /10

Before this trip I did a lot of research on self‑drive in Europe and honestly every rental company had plenty of complaints, so I just took a chance on Alamo. Turned out all three brands in Madrid use the same local agent [机智]. Pick‑up was super smooth with no hard upselling. They just asked if I wanted to buy insurance from them, I said I’d already bought full coverage on QEEQ, and they dropped it right away. None of that attitude you see in online reviews where they get annoyed if you don’t buy their insurance or try to block extra deposit. They simply followed the contract, put a €200 hold on my card, and released it right after I returned the car. Very honest and professional.

About QEEQ: 10.0 /10

Anonymous

Spain

7-day rental

Alamo

Vigo

Spain

Reviewed: Sun, Apr 26, 2026

About Alamo: 10.0 /10

Best car rental experience we’ve had in Spain. At pickup they clearly explained what size scratch would actually count as damage (anything bigger than a large coin). When we returned the car they immediately sent the final bill showing no extra charges. Everyone was friendly and professional.

About QEEQ: 10.0 /10

B.Miles

Spain

13-day rental

Compact | Seat Leon or similar

Reviewed: Fri, Jul 29, 2022

“Seat rental in Spain”

About Alamo: 7.0 /10

The car we were given was not the one we ordered, but it was close. Sadly this meant it was slightly smaller, which caused some difficulties, and there were dents on the car when we picked it up. Thankfully these were all known about and we were not charged. Pickup was fast and good and dropoff took no time whatsoever.

About QEEQ: 8.0 /10

Worked well, first time we've used Qeeq, we will look again when booking next time.

Spain

3-day rental

Compact | Seat Leon or similar

Alamo

Palma De Mallorca Airport(PMI)

Mallorca

Spain

Reviewed: Wed, Jul 10, 2019

About Alamo: 7.7 /10