Terrible experience. The rental company didn't have any cars available, yet they still let people book online! Reserved a car but couldn't pick it up, and they didn't refund the money.

Nice and neat car. Spacious for our luggage requirements. Relatively new vehicle. No queue at the pick up counter. The only downside is that the car pick up counter is located at the basement at a location away from the airport and hence it was inconvenient to reach there with so much luggage.

Qeeq.com is a customer friendly application. Your help desk is very efficient and is always available. I had a couple of queries that were promptly and fully answered.

The man at the counter did great with what he had. ALL THE CARS WERE LOCKED UP IN COMPUTER!!! Had to do paperwork on paper!!! May at the counter tried but could not get cars released!!! :-(

Hertz was very helpful and courteous.

The process was easy to navigate

Counter staff were superb, friendly and helpful. Offered a larger vehicle at a reasonable rate. As the vehicle had just arrived, they offered the opportunity to wait or revert to the original. They then rushed cleaned it to help us get away.