Easy

Difficult to handle after an accident.

Quick pickup and drop-off process.

I booked a Toyota Prado, but the first car I received was a Ford Everest without the equipped snow chains. I initially wanted to add this service, but the counter staff said it was included, which means the car should have had them. When I realized they were not there, I called, but no one answered within half an hour, and it still wasn't 9 PM, their closing time. The next day, coming down from the snowy mountain, I noticed a strange brake noise, a fault on the dashboard, and the steering wheel pulling to one side. After contacting the store, they asked me to return for an inspection and replaced it with a Mitsubishi Pajero on the spot. Since the store was in the opposite direction of my accommodation, it took an extra hour and a half round trip, plus I waited half an hour for the inspection and car swap at the store. I hope you can compensate for the inconvenience to my trip, the potential safety risks, and the wasted two hours.

After getting off the plane early in the morning, you can easily see the Thrifty counter right outside the baggage claim area. I was probably the first one to handle the car rental procedures that day.

I booked a Corolla not a Hyundai on the site. Would have preferred a Corolla. Wiper Water was not filled.

This did not seem to apply.