It was such an amazing experience! The staff were incredibly patient and enthusiastic. Due to personal reasons, I didn't plan my time well and then encountered a traffic jam, so I felt I might be late. I called the company in advance since, in Europe, if you delay someone's off-duty time, you typically have to pay a 50-euro fine (please take note of this!). However, the person handling both my car rental and return was so kind. Earlier, he had noticed I was a woman traveling alone and had helped carry my luggage to the car. Even when I delayed his off-duty time during the return, he waited for me in casual clothes and didn't charge me any fees. Sometimes, the kindness of strangers can be so touching. It was truly heartwarming!

Not bad, the overall process of renting and returning the car was quite quick.

Satisfied

This was my first time renting a car in Europe. It was convenient and quick. I booked and paid for the car model online in my home country. When picking up the car abroad, make sure to print your order! They won't give you the car without a printed order! The process of picking up and returning the car was very easy! Don't forget to download Google Maps on your phone for navigation!

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