The staff's attitude was quite indifferent, the waiting time in line was long, and the on-site office was small and crowded, making it tiring to stand and wait. After picking up the car, I had some questions but no one responded when I returned to ask, and I was told to queue up again.

Great service, excellent experience!

The car pickup process was quite slow. They changed the staff in between, and we had to start over again. The most important issue was that the car had only half a tank of gas at pickup, although the documentation stated it was full! It was my own fault for being careless... The return process was quite fast though.

Great customer service. When I needed to call about something, I was able to talk to a real person.

Best prices around, and I searched for a while!

Everything was fantastic except for the fact we had to wait in line 45 minutes at the counter to sign the contract for the car. A second rep came out to help the line and the first rep disappeared soon after!