I explicitly mentioned during the paperwork that I had already purchased insurance through the app and didn’t need it, but they still added extra insurance. Initially, they gave me a Ford, and I had to negotiate with them to switch to a Suburban. Honestly, it felt very unpleasant—seems like Asian staff target Asian customers.

There was quite a queue at the Boston airport pickup point, but the counter service was relatively fast.

They added extra insurance during pickup, and the staff didn't explain it. I only found out during dropoff that I paid over a hundred dollars more.

Professional worker and high quality service.

Excellent service and price.

amzing