Satisfied

When I picked up the car from Europcar, there was no one to inspect the car with me, and the counter didn’t mention this. As a result, when I returned after driving for an hour to replace the car, they found new damage, but I had no evidence. This is a lesson learned; I will ensure to inspect the car first in the future.

Not bad, service was enthusiastic and attentive.

It was relatively quick, not many people.

Communication in English was very clear. An international driver's license, local driver's license, credit card, and address and phone number were required. The process was smooth.