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Reviewed: Fri, Jun 5, 2020
About AVIS: 2.0 /10
They only mentioned that returning the car without a full tank of fuel would incur charges equivalent to fueling at a gas station, deliberately hiding the fact that there were nearly ten times the fuel price in additional labor fees and other charges! Moreover, the contract had an additional clause stating 'Pre-purchase a tank of fuel upon pickup, allowing the customer to return the car with an empty tank; if the customer refuels before returning, the car rental company will not refund the difference.' This was not mentioned or introduced at the time of pickup! As a result, even though I only used one bar of fuel, the bill included a hefty 60 euros charge! The actual vehicle provided did not match the specifications other than being a seven-seater. I never expected such notorious behavior from the well-known Avis, absolutely negative review!
About QEEQ: 10.0 /10

Relevant Reviews on AVIS in Germany

William Piers

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Reviewed: Sat, Nov 23, 2024
About AVIS: 10.0 /10
Overall quite satisfied. The customer service staff did not push for extra payment to upgrade the vehicle model. The car was in good condition. Very satisfied.
About QEEQ: 8.0 /10

Leona Sherwood

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Reviewed: Sat, Oct 12, 2024
About AVIS: 8.0 /10
Satisfied, it's a new car, very nice.
About QEEQ: 8.0 /10

Len Carter

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Reviewed: Sat, Jul 28, 2018
About AVIS: 10.0 /10
The service attitude was not bad, and their reception process was standardized. I went to pick up the car at 8 AM, and they opened at 7:30 AM, so there weren’t many people.
About QEEQ: 10.0 /10

Octavia Edith

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Reviewed: Tue, Jan 2, 2018
About AVIS: 10.0 /10
Efficient and friendly service with good car condition. I booked a Golf but almost got a BMW 1 Series. Ended up with a Peugeot 308 as I needed a bigger trunk. Not sure if that counts as a downgrade.

Diana Coverdale

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Reviewed: Sat, Jun 25, 2016
About AVIS: 10.0 /10
The car was in great condition, the counter was easy to find, and the service attitude was excellent
About QEEQ: 10.0 /10

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