CAR RENTAL REVIEWS ON SICILY BY CAR AT MILAN MALPENSA AIRPORT, MXP

Satisfied

This is the third time renting a car from them—once in Rome and twice in Milan. All experiences were great.

This car rental company provides professional service and great value for money. I will choose them again next time!

We originally booked pickup and drop-off at 10 AM, but we arrived earlier after clearing customs and went to the rental store. After communicating with the staff, they allowed us to pick up the car at 9 AM and return it at 9 AM. Although we reserved a Peugeot 3008, they gave us a SEAT instead. The car had enough space—it fit a 30-inch suitcase, two 20-inch suitcases, three carry-on bags, and a large carton, which was quite impressive. Last year, we rented a 3008 and were given a 308. My husband, who was the driver, said the SEAT felt less powerful compared to the 308. The car was quite new, with only around 8,000 kilometers on it. It was a gasoline vehicle and consumed more fuel, but everything else was fine. We purchased full insurance separately, which cost 535 euros for 10 days. It was expensive, but it gave us peace of mind.

Satisfied

The process was smooth.

Very good, highly efficient

Very satisfied

I was very satisfied with the entire rental process this time. It's much better than the previous experience with Hertz, which randomly charged extra fees. The car return process was also promptly inspected in person!

Overall service is satisfactory, but the key considerations are whether the deposit is refunded promptly and if there are any hidden charges.

The process was handled quite quickly.

Very friendly and convenient.

The car provided was a 40,000 km nearly new vehicle. They proactively reminded me to take photos and videos for records. Very satisfied with their service attitude.

Convenient and fast.

Pretty good, but the insurance is too expensive.

Returning the car was exceptionally quick and efficient.

The rental company is excellent, the car is very new and in great condition, and the deposit fee is low, only 200 euros.

I booked a Peugeot 3008 but got an MG ZS instead. The car felt a bit small; fitting two 28-inch and one 24-inch suitcases was a bit tight, especially since my non-standard luggage is wider than usual (standard ones might fit lying down). Finding the car was straightforward, and returning it was also easy if you prepared well. We were over 20 minutes late returning the car, but there was no extra charge. There were no pushy sales tactics, the return inspection took only three minutes, and the process went smoothly. It's been over ten days since we returned home, and the deposit hasn't been charged, so overall, it was a pretty good experience.

I saw online that some people mentioned this company aggressively promotes insurance, but luckily, I didn't experience any of that. During the entire rental process, they didn't push anything on me. I simply told them I had purchased full insurance through the platform. They even upgraded my car to a Volkswagen T-Cross. When returning the car, make sure to follow the GPS directions; otherwise, it's easy to miss the correct route. However, even if you make a wrong turn, Google Maps will guide you back in about five minutes, so there's no need to worry. There's a gas station near the return location, so refueling is convenient. Finally, when you arrive at the drop-off point and park the car in the designated spot, the staff will come over to inspect the car. After that, you'll just need to sign, and the process is done. Within about fifteen minutes, the pre-authorized deposit was returned to me. Overall, this car rental experience was fantastic!

It seems to be a local Italian car rental company with very high ratings. The actual service was indeed excellent. The staff checking the car during return was very enthusiastic and completed the inspection quickly, allowing customers to return the car promptly.