There were many people waiting in line and many staff attending to them. The elderly lady who assisted me was patient with my stuttering English.

The return instructions were problematic, navigating to the pick-up location instead, which caused a series of problems. Almost got towed, and the handling efficiency was not high.

Very satisfied, convenient and fast.

Even though I reserved this vehicle several days in advance, when I arrived at the rental facility the gentleman at the desk laughed at me and told me good luck finding a truck. He said he has no trucks and that he would not be able to find one. I went to enterprise just a few miles away and was given the exact pick up truck that I needed and had a very smooth the rental process through Enterprise. I would not recommend or use Hertz again

I had no issues with the website easy rentcars.com

Like: car was almost new and eco friendly. very smooth to drive.