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Live chat Email us Service Code: 5588594312
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Reviewed: Mon, Aug 5, 2019
About Europcar: 8.0 /10
The service attitude was good, and they didn't push us to buy insurance. Initially, they gave us a diesel car, but we requested a petrol one, and they changed it after letting us inspect it. When returning the car, the on-site inspector insisted that the fuel tank wasn't full, but the issue was quickly resolved after we spoke to the staff at the office. Overall, the service attitude was quite good.

Relevant Reviews on Europcar in Germany

Susie Hudson

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About QEEQ: 10.0 /10

Ryan Malan

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Reviewed: Wed, Nov 23, 2016
About Europcar: 10.0 /10
Convenient and quick, free upgrade

Harriet Finn

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Reviewed: Tue, Nov 17, 2015
About Europcar: 10.0 /10
User-friendly
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Douglas Bunyan

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Reviewed: Tue, Dec 22, 2015
About Europcar: 10.0 /10
The rental office is inside the airport, it's a small storefront with two counters for processing paperwork. However, as this is a big company, the procedures were completed very quickly; it took only about ten minutes to finish everything. We picked up the car from the garage, and we were very satisfied.
About QEEQ: 10.0 /10

P.Koh

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Medium SUV | Jeep Compass or similar
Reviewed: Mon, Sep 16, 2019
“Mid size SUV not available at pick up and to pay more if I need a SUV”
About Europcar: 9.0 /10
I was told at the pick up that a mid size SUV was not available and was offered a station wagon instead. Or I can top up to get a VW Tiguan. Staff then offered me a steep discount so that I can get the SUV due to me knee problem in getting in and out of sedans. As I have booked way in advance and for a decent period of 14 days, the mid size SUV should have been catered
About QEEQ: 7.0 /10
I diligently checked the pricing 3 times and have to rebook my car to get the reduce pricing. In other words, the price watch mechanism did not worked I chatted with an Easyrentcars rep and was told that this mechanism needed time to adjust which I find puzzling cos there were times when the reduced pricing have been posted for a couple of days and yet I was not informed

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