Everything went smoothly without any unexpected issues.

Picking up the car was easy, depending on how busy the store is that day; returning the car was also very convenient and didn't take much time. They provided a new car with no odor, which truly impressed me regarding the environmental standards of foreign vehicles. The new car was in great condition and very pleasant to drive. Overall, I was satisfied. The only downside was that I initially chose to rent a Chevrolet Suburban to experience an American-style long-distance trip, but on the day of pickup, I was informed that only a Dodge Journey was available. Although it was also a 5-door 7-seater and sufficient for my needs, the size, interior space, and experience were quite different. It seemed like a basic version as it didn't have a backup sensor, which was a bit disappointing.

The van was a little small for our use - golf trip with 12 guys. Vehicle was reliable

Was good - no issues

When we collected the car we asked if possible to add another driver for two weeks only. We were told not a problem. No other information was given out or offered. On returning the car we were charged an extra $400 dollars for the extra driver! The extra driver could have hired their own car for that cost. Why were we not that the cost would be so high?