Quite satisfied. They offered insurance on-site because we only paid part of the cost online, so we decided to buy it after calculating the total expenses, which were reasonable. The staff on-site were also very patient in explaining everything to us.

The pickup process was a bit busy, and they tried to upsell services but were firmly declined.

Great experience with staff. They allowed us to modify our time from 2 pm to 2pm and change to noon to noon because we arrived 2 hours early. Very nice! Difficulty with Google maps and finding location and construction on road. Driver window did not always go up right away, but did work slowly. Staff was great. Drop off was quick and easy.

Price drop saved us about $40.