The car had had a broken windscreen previously. Broken glass was scattered in different places in the car. One passenger in attempting to pick up reading glasses that had slipped down the side of the seat was staked by broken glass.

The person at the counter has no patience and requires training to handle the computer system.

Was a fantastic experience, 5 stars

Easy to use and competitive

We received an upgrade on the car we rented from the great counter staff. Head office staff were less easy to deal with. The car had been smoked in though. What we saved on the daily rent rate, we spent on insurance which was expensive at $35 a day, and the airport pick up incurred a number of unexpected charges that added to over $100.

Easy rent cars seemed fine.

Overall we had a great experience. We had an issue with credit/debit and load and go cards both on pick up and drop off which was inconvenient and we were given different information. It was resolved well by the staff but it was inconvenient for us as customers.