Satisfied

I was waiting in the que for over 2 hours. I have two young children and the wait for car hire is totally unacceptable. By the time I got to the desk I just wanted to get out so was signing up to all sorts just to get out of there. I have ended up paying over the odds for insurance and petrol costs. Overall absolutely shocking experience .

When we got to the pickup desk we were told that the car type we booked was not available and were offered a Fiat 500 as a substitute which was no good as I needed space for my wheelchair which is why we had booked the car type in the first place we were charged additionally for a Dacia Duster.

The petrol gauge dropped incredibly quickly form "full" to one bar down throughout our trip. This meant that although we filled up with petrol 4 mins from the airport as we arrived at the airport drop off, the petrol guage dropped and we were charged 26 euros which was v expensive, particularly in the context of the overall price of the rental

expensive