The service was acceptable, but there were a lot of people lining up to rent cars at the airport. After waiting for a while in line, the staff directly gave us a Renault compact car instead of the Toyota model we had originally booked. The staff also reminded us about purchasing insurance, but we told them we had already bought it on the platform. In the end, they charged a deposit of over 300 euros, saying it would be refunded within seven working days. When returning the car, we made sure to confirm this again, and the staff assured us that it was correct.

Everything else was fine, but if you're not used to driving a manual car, don't try to save money by renting one.

The rental company was fantastic. When the garage didn't have the car I booked, they upgraded me to an Audi A6 Avant for free. Returning the car was extremely easy, taking about 5 minutes to complete all the procedures, which made our trip incredibly smooth.

The service attitude was okay, but there were some minor issues with the provided vehicle. They couldn't provide the model I booked online, and the vehicle they gave me had some small problems. They said I could switch the car, but it would take a day, so I just put up with it to save time.

Personnel d’accueil a la remise désagréable usant de tous les stratagèmes détournés pour vous mettre d’office des prestations supplémentaires sans votre accord et même malgré votre désaccord et sans vous les montrer en vous obligeant a signer sans récapituler votre facture. Attention au systeme de signature électronique qui ne vous permet pas de voir le montant total de votre location. Pratique commerciale mauvaise et douteuse qui ont brisée la confiance dans la compagnie budget que je ne reprendrais plus jamais.