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Live chat Email us Service Code: 2101334312
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Since when do reservations mean nothing?

Reviewed: Tue, Jun 25, 2019
About Hertz: 8.7 /10
Hertz over booked. There were three of us there for one pickup truck. Needless to say, I didn’t get that truck. The one that arrived late got it because they called to make sure it was there. Thought that was what a reservation is for. Didn’t get a truck until two hours later. Missed a deadline and will have to rent another truck to finish my project at a later time. Was not happy with the experience. It is definitely going to cost me a bit of money.
About QEEQ: 10.0 /10
Process of reserving was easy, but see comments above
Pickup Truck | Dodge Ram 1500 or similar

Relevant Reviews on Hertz in United States

Letitia Taylor

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Reviewed: Sat, Oct 2, 2021
About Hertz: 8.0 /10
The service attitude is quite good.
About QEEQ: 10.0 /10

Lorraine Lewis

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Reviewed: Thu, Aug 16, 2018
About Hertz: 8.0 /10

Quick service.

It was too late to check the vehicle when renting, and upon return, I found the left rear light was broken. I was in a hurry to catch a flight, so I only wrote a note. Not sure how the rental company will determine responsibility! Always inspect the car's condition when picking it up!

Guy Haywood

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Reviewed: Sun, May 6, 2018
About Hertz: 10.0 /10
Enthusiastic and convenient
About QEEQ: 10.0 /10

S.Packer

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Compact | Mystery car 2 Doors or similar
Reviewed: Wed, Jun 1, 2022
About Hertz: 7.0 /10
Wanted a choice of car really and didn’t get it. Car average. No heated seats.
About QEEQ: 8.0 /10

A.Shakom

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Aug 19, 2019
“Smooth booking process, pick up and return.”
About Hertz: 10.0 /10
My representative at Hertz was incredibly helpful, she is a customer service professional worthy of praise.
About QEEQ: 10.0 /10
As for as I can tell everything went perfectly. This is the second time I've used Easy Car Rental and I'll be using them again in the future for sure.

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