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Search for Europcar Car Rentals in Rome
Reviewed: Thu, Sep 26, 2019
About Europcar: 2.0 /10
Terrible experience. They told me that the Zuzuche translation document they provided couldn't be used to pick up the car. If it can't be used, don't put it on the app! I called customer service and they said they would apply for a refund and asked me to place a new order, but the full amount was charged. This wasted over three hours of my time. Please don't waste travelers' time. Thank you. The cost was also higher than on the official website. The worst part of my 20-day trip was this Zuzuche experience.
car image
Europcar
Rome Fiumicino Airport(FCO)
Rome
Italy

Relevant Reviews on Europcar ROME FIUMICINO AIRPORT

Laurel Ellis

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Europcar
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Tue, Oct 29, 2024
About Europcar: 8.0 /10
The order processing was relatively slow, and the vehicle was not fully prepared.
About QEEQ: 10.0 /10

Faithe Finger

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Europcar
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Mon, Aug 26, 2024
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Isabel Jim

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Europcar
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sun, Jul 21, 2024
About Europcar: 4.0 /10
The car had previous damage, and no one inspected it when I picked it up. Fortunately, I took a video, so I avoided an insurance trap when returning the car.
About QEEQ: 8.0 /10

Noel Ackerman(n)

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Europcar
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Tue, Apr 2, 2024
About Europcar: 10.0 /10
During the trip, the car needed more AdBlue, so I bought and refilled it myself. When returning the car, I explained the situation to the counter and requested reimbursement. The staff asked me to email customer service with the details. Using the email provided by the counter staff, I contacted customer service and provided the receipt. Within a week, I received a refund of 28 euros.
About QEEQ: 10.0 /10

Beatrice Daisy

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Europcar
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sun, Oct 21, 2018
About Europcar: 10.0 /10
They tried to upsell insurance, just decline it.
About QEEQ: 10.0 /10

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