An additional 260 euros was charged during pickup, and the car model was changed

The flight arrived early, but they strictly followed the flight schedule.

Had to wait two and a half hours to pick up the car at Charles de Gaulle Airport T1. Arrived at 8:30 AM for a 9:00 AM pickup, but was told to queue again, which delayed us until 10:30 AM without any cars available. Finished paperwork but had to wait even longer for the keys. It was incredibly frustrating.

French staff could be more efficient. Almost had an issue because the staff advised us to use diesel, but after spending over an hour at a German gas station and calling the Dutch rental company, we found out we needed gasoline instead. Confusing!

The staff had a good attitude, but the service was slightly slow.