Efficient

The car rental process is straightforward, utilizing system information without requiring excessive manual input. There are no hidden charges. However, be more thorough during the car inspection at pickup; we spotted an unrecorded scratch.

The staff was very friendly and helpful.

Satisfied, the pick-up and drop-off process was very convenient.

The car I received was not as promised. Despite the rental agent's claim that the car I initially wanted was no longer available at this location (then why even advertise it?), I was given a vehicle with a smaller trunk. I spent a frustrating 90 minutes arguing just to get a replacement that matched the trunk size of my original reservation. However, the car itself was good