Very good.

The staff at both pick-up and drop-off were the worst I've encountered after renting cars multiple times overseas—unbelievably bad. The vehicle at pick-up was not the same as reserved, and there was no explanation provided. They didn't guide us to check the car or explain basic usage tips. When we asked questions due to confusion, they answered reluctantly and impatiently. The attitude of the staff at drop-off was even more outrageous. Interestingly, they seemed suddenly patient and courteous when dealing with other white customers.

The staff were friendly and courteous, with no upselling or hidden charges. They even upgraded me to a Mustang for free.

1. The location was easy to find, instructions were very clear when booking the car. 2. The process of renting and returning the car was very simple, especially returning the car. Initially, I thought it would take some time, but an African American guy just walked around the car, checked the dashboard (probably to see if the fuel was full), and then said OK, and it was done.

Simple and efficient